Frequently Asked Questions

Everything you need to know about the revolutionary hybrid cookware.

What makes HexClad cookware unique?

HexClad features a patented hybrid technology that combines the durability of stainless steel with the convenience of a non-stick surface, allowing you to use metal utensils without scratching.

How long does shipping take within the UK?

Standard delivery typically takes 3 to 5 business days. We offer tracked shipping on all orders to ensure your cookware arrives safely at your doorstep.

Is HexClad cookware dishwasher safe?

Yes, our hybrid cookware is 100% dishwasher safe. You can also clean it with warm soapy water and a scouring pad for tougher burnt-on food.

What is your return policy?

We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it within 30 days for a full refund.

Does HexClad come with a warranty?

Yes, all HexClad cookware comes with a Lifetime Warranty against manufacturer defects, ensuring your investment is protected for years to come.

Can I use HexClad on an induction hob?

Absolutely. HexClad is designed with a magnetic stainless steel base, making it compatible with all cooktops, including induction, gas, electric, and ceramic.